Tag: #mspfeature

PeopleScout Named a Leader in All Categories in NelsonHall’s 2021 NEAT Vendor Evaluation for RPO

Posted on by jpatel

PeopleScout identified as a global leader for the fourth year in a row, recognised for global footprint, candidate experience and talent technology 

Chicago – January 13, 2022 – PeopleScout has been recognised as a Leader, the highest rating, in every category of NelsonHall’s global 2021 NEAT Vendor Evaluation for RPO. The categories include: Geographic Footprint and Scalability, TA Transformation Journey, Innovation in Technology/Tools, Innovation in Service, as well as an Overall rating. 

Nikki Edwards, Principal HR Technology & Services Analyst, NelsonHall, said: “PeopleScout continues to evolve its next-generation programs, services, service delivery, and cutting-edge tech, leveraging creativity, innovation, and expertise to ensure that its total talent solutions are fit for purpose for today’s talent challenges.” 

NEAT is NelsonHall’s vendor evaluation and assessment tool, offering companies around the world a comprehensive assessment of vendors’ offerings and capabilities. The NEAT for RPO allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations to identify the best performing vendors overall, with specific capability in technology/tools innovation, services innovation, candidate experience, geographic footprint and scalability, and taking clients on a talent acquisition transformation journey.  

“Our commitment to providing our customers with best-in-class customer service and innovative talent solutions has never been stronger,” said Taryn Owen, PeopleReady and PeopleScout President & COO. “As we look to what’s next, we will continue to optimise our ability to partner with our clients to help them solve their toughest talent challenges through the right combination of insight, human touch, and next-generation technology.” 

Highlights from NelsonHall’s evaluation of PeopleScout on the 2021 NEAT Vendor Evaluation include the company’s: 

  • Broad range of existing and new RPO, and more widespread talent solutions, including those established for working in COVID-19 world 
  • Deep expertise in Talent Advisory services, notably employer branding, assessment, recruitment marketing, and the future of work consulting  
  • Global footprint across North America, EMEA and APAC through the 2018 acquisition of TMP Holdings LTD and previous acquisitions 
  • Commitment to diversity, equity and inclusion, notably in pairing technology and talent advisory services for recruitment marketing and employer branding to deliver results  
  • Technology innovation, notably its comprehensive set of enhancements to its next-generation Affinix platform, including advanced use of automation, AI, and ML; Affinix Analytics with its Ask Affinix feature; and its roadmap of technology and tools to augment Affinix 
  • Unified approach to operational delivery and technology platforms and greater TrueBlue brand collaboration in tailored solutioning for clients. 

A Leader designation on the NEAT vendor evaluation is based on a combination of analyst assessments and feedback from RPO vendor clients. Interviews with clients focus on measuring the vendor’s ability to deliver immediate benefit as well as evaluating the vendor’s suitability to meet future requirements.   

Learn more about PeopleScout’s 2021 NelsonHall NEAT Vendor Evaluation by downloading the full report. 

About NelsonHall 
NelsonHall is the leading global analyst firm dedicated to helping organisations understand the ‘art of the possible’ in digital operations transformation. With analysts in the U.S., U.K., and Continental Europe, NelsonHall provides buy-side organisations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis. 

About PeopleScout  
PeopleScout, a TrueBlue (NYSE:TBI) company, is a leading RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 97% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix™, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience and optimises the talent process through data and actionable insights. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centres in Toronto, Montreal, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com.  
 
Press Contact: 
Sarah Katz Candelario 
Vice President of Marketing and Communications 
skatz@peoplescout.com 

PeopleReady President, Taryn Owen, Expands Role to Lead PeopleScout

Posted on by skatz

Expansion of Owen’s role to focus on driving ongoing digital transformation and delivery model enhancements across both PeopleReady and PeopleScout brands

TACOMA, Wash.— Sept. 22, 2021—   Today, TrueBlue announced that PeopleReady President, Taryn Owen, has also been named President of the staffing leader’s RPO brand, PeopleScout. This marks a significant expansion of Owen’s current role. Owen will lead the ongoing mission-driven digital transformation of both businesses to connect people and work. The segments will continue to operate as independent brands with separate teams.

Owen has been with TrueBlue since 2010. Before being appointed President of PeopleReady in December 2019, Owen served as President of PeopleScout from 2013 to 2019. Over her tenure as PeopleScout President, Owen led the organization through a period of substantial growth, global expansion, and the launch of its award-winning Affinix™ talent technology. Owen has assumed leadership for PeopleScout from outgoing President Brannon Lacey. Lacey has stepped down to become the CEO of a private equity-backed technology company.

Since becoming PeopleReady President in 2019, Owen has spearheaded the company’s pandemic response and digital transformation. This includes the ongoing elevation of its JobStack™ app, delivery models, and brand to make it faster and easier than ever before to connect people and work.

“Taryn’s track record of success at TrueBlue and with our PeopleReady and PeopleScout brands, combined with her deep expertise in recruiting and staffing, strategic vision, and proven ability to drive digital transformation, perfectly position her to lead these brands forward,” said TrueBlue CEO Patrick Beharelle. “We have incredible talent at all levels of both organizations, are executing on our strategic plans, and are excited to drive more value for our customers and more opportunities for our people as we build on our strong results in the first half of the year.”

Owen has been recognized for her industry leadership with numerous awards, including annual appearances on the Staffing Industry Analysts’ (SIA) Staffing 100, the SIA Global Power 150 Women in Staffing, and the HRO Today HR Superstars lists.

About TrueBlue
TrueBlue (NYSE: TBI) is a leading provider of specialized workforce solutions that help clients achieve business growth and improve productivity. In the past year, TrueBlue connected more than 490,000 people with work. Its PeopleReady segment offers on-demand, industrial staffing, PeopleManagement offers contingent, on-site industrial staffing and commercial driver services, and PeopleScout offers recruitment process outsourcing (RPO) and managed service provider (MSP) solutions to a wide variety of industries. Learn more at www.trueblue.com.

PeopleScout is the No. 1 Managed Service Provider for the Third Consecutive Year on HRO Today’s MSP Baker’s Dozen

Posted on by skatz

PeopleScout also Named No. 1 in Quality of Service for the Third Year in a Row, Solidifying MSP Leadership Position

Chicago — May 7, 2019 — PeopleScout has been recognised as the No. 1 Managed Service Provider on HRO Today’s MSP Baker’s Dozen Customer Satisfaction Ratings for the third consecutive year. In addition to being named number one overall, PeopleScout was ranked No. 1 in Quality of Service for the third straight year, No. 2 in Breadth of Service and No. 7 in Size of Deal.

“PeopleScout continues to distinguish itself from the competition with its extraordinary service culture, once again leading the HRO Today MSP Baker’s Dozen Customer Satisfaction Survey,” said Elliot Clark, CEO and Chairman of SharedXpertise and HRO Today. “With a multinational footprint and excellent technology, PeopleScout’s number one ranking is driven by a superior customer experience that no other provider currently offers.”

PeopleScout has a proven commitment to building consultative partnerships that drive MSP program success. The company’s MSP programs leverage powerful analytics and a wealth of experience to optimise supplier and workforce performance, maximise efficiency, increase cost savings and ensure compliance. PeopleScout solutions support the full spectrum of talent management across all disciplines, skill levels and geographies with high end-user satisfaction rates.

“Thank you to our clients for their commitment to our partnerships and growth through PeopleScout’s MSP platform. We are incredibly honoured to receive the top ranking on the MSP Baker’s Dozen for the third year,” PeopleScout President Taryn Owen said. “We are strongly focused on creating a culture of service excellence. This award underscores the importance of that focus. We look forward to continuing to partner with our clients to help guide them from now to next through the strength of our workforce management solutions.”

PeopleScout builds dedicated supplier networks for its clients using a proven evaluation framework. By ranking suppliers against client strategic priorities and cost, quality and compliance benchmarks, PeopleScout ensures best-fit suppliers for its clients. This strong supplier management focus allows PeopleScout to optimise a client’s supply base across all job categories and geographies to drive industry-leading performance and customer service.

In 2018, Affinix, PeopleScout’s proprietary talent technology, expanded its analytics function to include MSP program data. Affinix Analytics monitors supplier trends, program performance and pricing components within a client’s program. Measures such as fill rates, time-to-fill and mark-up rates are updated via dashboards on a daily basis and comprehensive compliance readouts are reviewed quarterly. Affinix Analytics also provides a top-down view of all PeopleScout MSP programs to monitor trends and create advanced alerts.

With three consecutive No. 1 rankings on the MSP Baker’s Dozen, the No. 2 ranking on HRO Today’s inaugural Baker’s Dozen for Total Workforce Solutions, strong rankings as an Enterprise, APAC and Healthcare RPO leader and the positive reception of Affinix in the marketplace, PeopleScout is positioned to provide innovative talent solutions across the total workforce spectrum.

HRO Today surveys current buyers of MSP services for its Baker’s Dozen, which ranks the top 13 MSPs in the industry. PeopleScout has been named to this elite list every year since its inception. Learn more on the HRO Today Magazine website.

About PeopleScout

PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 98% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Toronto, Montreal, Charlotte, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com.

Press Contact:
Caroline Sabetti
Global VP of Marketing and Communications
312-560-9173

Talking Talent: Getting the Most out of MSP

Posted on by epadmin

In this episode of Talking Talent, we talk about Managed Service Providers or MSPs.

An MSP is a contingent workforce management solution managed by an external organisation that combines process, personal expertise and technology to support an organisation’s gig, temporary, temp-to-hire, direct hire, independent contractor administration, Statement of Work hiring and other complex services such as vendor management.

There is a spectrum of organisations seeking MSP services – some are looking for the first time, others have mature programs focused on driving continuous improvements and others that are transitioning into a Total Workforce Solution. In this episode, we dig into the issues affecting MSP programs at all maturity levels.

Joining us is Jen Torres, MSP client portfolio leader at PeopleScout. Jen has more than 12 years’ experience as a partner to Fortune 100 companies seeking MSP solutions. Her creativity and innovation helped some of the country’s largest financial and technology institutions launch and develop workforce operations into industry-leading programs. She is known for her “passion for people” and excellence in leading custom workforce solutions with an emphasis on customer service.

Jen explains what leaders should consider if they are pursuing MSP services for the first time, what implementing a second or third generation program looks like and what steps organisations need to take if leaders want to transition to a total workforce solution. Jen also shares what technology means to a successful MSP or total workforce solutions program and what she’s excited about for the future of workforce management.

Learn from our other PeopleScout experts in previous Talking Talent episodes:

PeopleScout’s Managed Service Provider Group Launches Enhanced Supplier Network

Posted on by epadmin

Chicago – August 9, 2018 – PeopleScout today launched its enhanced supplier management program, the PeopleScout Supplier Network. This best-in-class supplier management program combines a comprehensive evaluation tool with scorecard rankings and a cost structure review with expanded analytics to ensure MSP clients receive the best supplier fit for their engagements.


PeopleScout’s supplier ranking methodology creates highly-optimized, customized and vendor-neutral client supplier portfolios. Supplier partners are added to the network only after a thorough evaluation and selection process, ensuring the optimal fit for PeopleScout’s MSP client engagements.


“The success we’ve achieved in MSP would not have been possible without the strength of our supplier partners,” said PeopleScout President Taryn Owen. “The launch of PeopleScout’s enhanced supplier network validates the importance of our supplier partnerships and advances our award-winning MSP program to the next level of excellence.”


PeopleScout is an MSP industry leader and was recently named the No. 1 Managed Service Provider for the second consecutive year on HRO Today’s MSP Baker’s Dozen Customer Satisfaction Ratings. PeopleScout was also named No. 1 in Quality of Service for the second year in a row.


PeopleScout has also expanded Affinix™ Analytics to include MSP program data. Affinix Analytics monitors supplier trends, program performance and pricing components within a client’s program. Measures such as fill rates, time-to-fill and mark-up rates are updated via dashboards on a daily basis and comprehensive compliance readouts are reviewed quarterly. Affinix Analytics also provides a top-down view of all PeopleScout MSP programs to monitor trends and create advanced alerts.


PeopleScout’s MSP programs combine expertise in staffing and supplier management with leading Vendor Management System (VMS) technology. The MSP team offers a diverse database of available suppliers to clients when they expand to a new area, add new labor categories or require additional support. Each solution is customized to provide clients with the best talent, seamless implementation, strong governance and compliance, comprehensive program management and tangible savings – with a goal of creating operational excellence and yielding sustainable value.


For more information on PeopleScout’s Supplier Network and award-winning MSP offering:

About PeopleScout
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP capabilities supporting total workforce needs. PeopleScout boasts 98 percent client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix™, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Charlotte, Toronto, Montreal, Bristol, Krakow, Gurgaon and Bangalore. For more information please visit www.peoplescout.com.



Press Contact:
Caroline Sabetti
Global VP of Marketing and Communications
312-560-9173